Effective date: 15 August 2021
India’s National Security is of utmost importance to us hence any information that we collect from you is never transferred outside India. This Document is for Indian residents only.
If you are a Non-Indian, we request you not to use BharatCaller’s Services.
1.1 USER PROFILE
When You create a user profile in the Services and confirm being the holder of a certain number, BharatCaller will collect the information provided by You. In order to create a user profile, You must register Your first name, last name and phone number. Additional information that may be provided at Your option include, but is not limited to, photo, gender, street address and zip code, country of residence, email address, professional website, Facebook page, Twitter address and a short status message. BharatCaller may supplement the information provided by You with information from third parties and add it to the information provided by You e.g. demographic information and additional contact information that is publicly available.
1.2 INSTALLATION AND USE
Some information, including, but not limited to, usage information and other information that may arise from Your interaction with the Services, cannot be used to identify You, whether in combination with other information or otherwise and will not constitute personal information for the purposes of this Policy.
1.3 THIRD PARTY SERVICES
1.4 CONTACT INFORMATION
Where the BharatCaller mobile applications (“BharatCaller Apps”) are obtained from other sources than Apple App Store or Google Play, You may share the names, numbers, Google ID’s and email addresses contained in Your address book (“Contact Information”) with BharatCaller by enabling the BharatCaller Enhanced Search Functionality. Where the BharatCaller Apps are obtained from Apple App Store or Google Play, we do not share any user Contact Information. In addition to Contact Information, if You choose to activate use of a third party service, such as social networks services, within the Services, BharatCaller may collect, store and use the list of identifiers associated with said services linked to the Contact Information in order to enhance the results shared with other Users.
Please note that no other contact information other than the phone numbers and thereto attached names, Google ID’s and email addresses will be collected and used from Your address book. Other numbers or information that may be contained in Your address book will be filtered away by our safety algorithms and will therefore not be collected by BharatCaller. Please also note that You can always choose not to share Contact Information with BharatCaller and if You have shared such information and changed Your mind, You can delist Your number or opt-out to render Your entire Contact Information unavailable for search in the BharatCaller database.
1.5 OTHER INFORMATION YOU MAY PROVIDE
You may provide us with various information in connection with Your interaction with our Services. For example, You may through tagging functionality associate a phone number, that is not registered in the BharatCaller database or belongs to a User, with a business or name and You may report a phone number as spam or some other attribute to be included in spam blocking directories. BharatCaller may also from time to time offer You the opportunity to provide information on Your experience from using the Services or to participate in contests, surveys or other promotions. BharatCaller will collect the information You provide in connection therewith, as well as any other information You provide through the Services or when You communicate or interact with us.
2.1 PROVIDE, IMPROVE AND PERSONALIZE OUR SERVICES
BharatCaller may use the personal information collected to provide, maintain, improve, analyze and personalize the Services to its Users, partners and third party providers. More specifically, BharatCaller may use such information to:
provide smart caller ID, dialer and messaging functionality that, among other features, allow for population of unidentified numbers and other data in call or message logs, display the name associated with a certain number for incoming or outgoing calls and messages or following a manual number search against the BharatCaller database;
display the number associated with a certain name following a manual name search against the BharatCaller database, subject to that name searches will only produce a number linked to the name if the number is available for search in a public database or relates to a User who has made his or her name available for search, provide Your information to the person You reach out to when requesting a contact via the BharatCaller name search service, in which case Your request will be forwarded to that person via an SMS and he/she may choose whether or not to share the phone number with You at his/her own discretion;
display information based on connections a User may have in common, directly or indirectly, with other Users via a “social graph” algorithm, display the “who viewed my profile” and “availability” functionalities of the Services;
send in application push notifications and reminders and deliver messages via the Services, in which case Your messages will be kept for a limited period of time in order to deliver the messages but BharatCaller will not, unless specifically stated, monitor the content of Your messages;
maintain User spam lists and build a community based spam blocking directory;
enable You to use and share Your information in connection with Your registration, login or other use of third party services e.g. payment service providers, online services, social networking sites and other third party API’s;
And otherwise improve our Services, business and operations.
2.2 STATISTICAL DATA FROM THE SERVICES
We use aggregated or anonymized personal information for statistical and analytical purposes. We may come to share such data with third parties.
We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
2.3 PERSONALIZE OUR ADVERTISING AND COMMUNICATIONS
We may use any of the information collected, as set out above, to provide You with location and interest based advertising, marketing messaging, information and services. We may also use the collected information to measure the performance of our advertising and marketing services.
We may contact You for verification purposes or with information pertaining to the Services or special offers, e.g. newsletter e-mails, SMS and similar notifications about BharatCaller’s and our business partners’ products and services. We also use the collected information to respond to you when you contact us.
2.4 COMPLIANCE WITH LAWS AND PREVENTION OF FRAUDULENT OR ILLEGAL ACTIVITIES
We may use the collected information to comply with applicable laws and to enforce our agreements and protect and defend the rights or safety of BharatCaller, its Users or any other person and verify provided User profile information with third party providers and ensure technical service functionality and data accuracy, perform trouble-shooting and prevent or detect fraud, security breaches or illegal activities.
In addition to the sharing and disclosure of personal information that is included as part of the functionality of the Services as described in section 2 above, BharatCaller may disclose personal information if we believe such action is necessary to:
If a User chooses to disable the Enhanced Search Functionality, the Contact Information made available by that User is disabled and will thereafter not be available for search in the BharatCaller database. If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying BharatCaller via its website at www.BharatCallerApp.com or as set forth in the contact details below. You acknowledge and agree that BharatCaller may keep and process personal information related to such request in order to be able to honor the request.
You can limit or opt-out of the collection and use of Your information for ad targeting by third parties via Your device settings.
BharatCaller does not transfer your personal information to any country other than India. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. BharatCaller has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
BharatCaller may on its own initiative, or at Your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal information retained by BharatCaller in connection with the operation of the Services. When required by applicable law, You have the right to know what personal information is stored about You and to have any such information corrected or deleted on Your request. See contact details below.
Services are not intended for or designed to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. BharatCaller does not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.
A Product of KickHead Softwares Pvt Ltd.
(Winner of National Startup Awards 2020, Govt. of India)
D9, Workshala, Noida Sector 3, Uttar Pradesh 201301, India.
You can also send Your enquiries (including in relation to any grievances to our Grievances Officer) via email to support@BharatCallerApp.com.